Cruise with Confidence

Cruise with Confidence in 2021

Explore the new experience and health protocols to keep you safe

The long-anticipated return to cruising has finally been announced! Several cruise lines have confirmed a variety of getaways in the Caribbean and Europe beginning this June. This is an exciting step toward the restart of the cruise industry.

At Frontier Cruises, we’re committed to collaborating with the cruise lines to bring you the latest information as it becomes available in this changing environment. As always, our Cruise Experts are here for you to answer your questions before, during, and even after your cruise.

Page last updated: April 1, 2021
 
Before Your Cruise
 
On Your Cruise
 
Frequently Asked Questions
Before Your Cruise
Payment and Cancellation Flexibility

Most cruise lines have relaxed their payment and cancellation policies to give you more flexibility when planning your vacation. Policies vary by cruise line, but many include the ability to cancel up to 48 hours prior to departure, full refunds if you cancel within a certain timeframe, and Future Cruise Credits (FCCs) for the full price of your original cruise (or higher) that can be used toward a different sailing.

Health and Safety Requirements Before You Go

Each cruise line has specific health and safety requirements you must meet in order to cruise. This may include a mandatory pre-boarding health screening, requiring all adult guests be fully vaccinated against COVID-19, and/or proof of negative test result (in addition to proof of vaccination). Requirements for guests under the age of 18 vary by cruise line.

Health and safety protocols are continually being evaluated and updated as public health standards evolve. Make sure to check out our Help Center and view the policies below for more information specific to each cruise line, ship, and destination. However, cruise lines reserve the right to make changes to their protocols at any time, and it is your responsibility to review the latest health requirements issued by the cruise line before you board your cruise.

Travel Safety Verified Experts

Every Frontier Cruises Cruise Expert is here to help you plan the getaway of your dreams. That’s why they have undergone a comprehensive, multi-phased Travel Safety training. This ensures that they’re up to date on the newest protocols in place with the cruise lines and airlines, travel protection policies, healthy travel best practices, and key scenarios you may have questions on.

Learn more about the training

On Your Cruise
Healthy and Safe at Sea

Recommendations have been adopted by the Cruise Line International Association (CLIA) as the blueprint to follow for the global cruising community. New protocols include:

  • 100% testing of all passengers and crew, with negative results mandated before boarding
  • Touchless check-in and faster boarding at the cruise terminal
  • Enhanced sanitation and ventilation, including systems that reduce the transmission of aerosol particles between spaces to a rate that’s exceptionally low and undetectable on surfaces and in the air in most test cases
  • Masks in use when in public spaces
  • Additional medical facilities, equipment, and staff on board
 
A New Cruise Experience

Even with updated protocols, your cruise experience will still be a boatload of fun — and in some ways, it may be even more enjoyable than ever. You can even expect:

  • More space to spread out due to reduced capacity on board
  • Exclusive shore excursions run by the cruise lines to limit exposure to third parties
  • Extra privacy thanks to spaced out dining tables and served buffets
  • Virtual muster drills (so much better than before)

Frequently Asked Questions (FAQs)